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Our goal is to make the process of requesting vehicles and checking or updating those requests as simple as possible. A basic overview of HSD's on-line vehicle reservation process is listed below. Just follow these three easy steps: |
| Step 1 Submit Request |
 First, complete and submit the on-line new request form. You will receive an email notifying you of your reservation request. |
| Step 2 Receive Confirmation |
Next, your reservation request will be automatically processed by the system and you will know if you have been assigned a vehicle ("approved")or if your request is pending. If your request is pending, the vehicle coordinators will review your request and work with you to meet your travel needs. All attempts will be made to fulfill your reservation request. If the request can be fulfilled, then the reservation request is given the status of 'Approved'. |
| At any time, my schedule may be used to view the status of your reservation request(s) on-line. Additionally, you may cancel or request changes to your reservation request(s). | |
| Note: If your reservation request is 'Rejected' or 'Cancelled' then you will receive an explanation with your email response indicating the reason. | |
| Step 3 Pick-up Vehicle |
Finally, pick-up your vehicle at the requested location identified on your reservation confirmation. You should be sure to review our policies (if you are not familiar with them). If you need any further assistance, please contact us by email or phone. |
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After the vehicle is returned, please be sure to provide us with feedback on your experience with Motor Pool. |
For Step by Step Instructions please click here.
